Primary Care Access & Health Navigation
Support to find a family doctor or nurse practitioner, health coverage navigation, appointment coordination and plain-language health-system education.
Unity Community Health Center: Caring. Connecting. Thriving.
Trauma-informed
Every person is met with empathy, dignity and respect, in the language and way that feels safe to them.
One point of entry
We link you to primary care, mental health, settlement and community supports instead of sending you in circles.
Prevention & healthy aging
Wellness, education and follow-up that help people and families stay healthy and independent.
Not-for-profitFederally incorporated, serving Peel Region, Ontario
Who we are
A collaborative community health organization.
Unity Community Health Center is a new not-for-profit created to improve equitable access to health, wellness and community supports in Ontario.
We bring together health-system navigation, primary-care partnerships, mental health and wellness, complex case management, healthy aging, trauma-informed services, prevention and outreach. Instead of duplicating existing services, we build referral pathways with clinics, hospitals, settlement and community agencies so care is coordinated around the person.
Vision
A healthier, more inclusive and equitable Peel Region where everyone can access coordinated, understandable care.
Mission
Connect underserved individuals and families with accessible, culturally responsive and trauma-informed supports.
Why Peel Region
One of Canada's largest and most diverse communities.
Peel's scale, diversity and growth make accessible, culturally responsive and well-coordinated services a necessity.
1.66Mresidents in Peel RegionRegion of Peel, 2026 budget
1 in 10Ontarians live in PeelRegion of Peel, 2026 budget
69%of residents identify with a racialized groupRegion of Peel, 2026 budget
2029Ontario's goal to connect everyone to primary careOntario Primary Care Action Plan
What we do
Seven core service pillars
Delivered by our team and through partnerships with qualified health and community providers.
Complex Case Management
Assessment, individual service plans, case conferencing and follow-up across providers.
Mental Health & Wellness
Navigation, psychosocial support, groups and referrals to qualified providers.
Healthy Aging & Seniors
Fall prevention, social connection, caregiver support and links to geriatric care.
Newcomer, Refugee & Diverse Communities
Multilingual navigation and culturally responsive health education.
Trauma, Torture & GBV Survivor Support
A confidential, survivor-centred entry point with coordinated referrals to specialized partners. Your safety, consent and choices come first.
Health Promotion & Outreach
Chronic-disease prevention, wellness programs and community events.
Who we serve
Built for people the system often misses.
Health is shaped by language, culture, age, income, migration and trauma. We prioritize people who face barriers to care.
- Newcomers, refugees and immigrant families
- Older adults and caregivers
- Isolated seniors
- Racialized communities
- Low-income individuals and families
- People with disabilities
- People with complex service needs
- Residents without a family doctor
- Survivors of torture, war and displacement
- Survivors of gender-based violence
- Youth and families
- Anyone facing language or cultural barriers
Flagship initiative
Community Health Access Hub
A 12-month pilot that will open one practical front door for health and social support in Peel.
Month 1Month 12
500–1,000community members we aim to serve during the pilot
Pilot objectives
- Standard intake, navigation, referral and case-management pathways
- Formal partnerships with health, seniors, settlement, mental-health and survivor-support organizations
- Support for residents who cannot reach primary care
- Healthy-aging, diverse-community and trauma-informed programs
- Tracking of equity indicators, referral outcomes and client experience
- An evidence base for future funding and expansion
Targets depend on final funding and partner capacity.
Our values
Eight commitments behind every referral.
EquityWe reduce avoidable barriers for communities facing health inequities.
InclusionEvery background, identity, age and ability is welcome, with dignity.
DiversityWe value the languages, cultures and lived experience across Peel.
CompassionEvery person is treated with empathy and respect.
AccessServices that are easier to understand, navigate and reach.
CollaborationWe build partnerships rather than working alone.
AccountabilityWe use resources responsibly, protect privacy and measure results.
QualityEvidence, feedback and continuous improvement guide our work.
Partner with us
Help us build the front door.
We are looking for organizations that share our commitment to equitable, community-based health access. Partnership can mean referrals, shared programs, clinical capacity, space, funding or expertise.
Healthcare
Primary-care clinics, hospitals, regulated and allied health professionals.
Seniors & community care
Healthy-aging programs, caregiver supports, home and community care.
GBV & survivor services
Specialized survivor support, crisis pathways and trauma expertise.
Settlement & diverse communities
Newcomer services, interpretation and cultural outreach.
Government & health system
Program alignment, planning, funding and integrated-care partnerships.
Academic & research
Needs assessment, evaluation, student placements and quality improvement.
Corporate & philanthropic
Start-up funding, technology, equipment and sponsorship.
Facilities
Affordable or donated clinical, counselling, office and program space.
Strategic priorities
Our plan for 2026–2029
01Build the foundationGovernance, policies, insurance, financial controls and IDE framework.
02Launch the Access HubA focused pilot with clear client pathways.
03Advance equity & inclusionAccessibility, language access and community participation.
04Build specialized pathwaysHealthy aging, diverse communities, survivor and GBV support.
05Build partnershipsHealth, community, academic and funding relationships.
06Demonstrate impactQuality outcome data and annual impact reports.
07Expand interdisciplinary careMore clinical and allied-health partners as funding permits.
08Strengthen sustainabilityDiversified government, foundation and corporate funding.